Terms & Conditons
1. License and site access
This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of our organization. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site. You may not use any meta tags or any other "hidden text" utilizing the Site’s or our name trademarks without the express written consent of our organisation. Any unauthorized use terminates the permission or license granted by us.
2. Customer Registration
All Customers have to register and login for placing orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site. By agreeing to the terms and conditions, the customer agrees to receive promotional communication and newsletters upon registration.
Customers are required to keep their login credentials strictly confidential. Ezee2kart (B.N Enterprises) (B.N Enterprises) cannot be made responsible for any situation arising due to misuse of your login credentials.
3. Product Pricing
Product prices listed on the website are current. While every care has been taken to label the products accurately, errors in data entry and updation may occur. Ezee2kart (B.N Enterprises) reserves the right to cancel the order in case a transaction has been made where the price indicated was not the correct price. In the rare event that happens, we will give a full refund of all money received from the customer. Prices are subject to change without advance notice.
All prices on this web site are given in Indian Rupees. For international cards used on the site, the banks applicable exchange rate and charges will apply. We have no jurisdiction on this and any disputes or queries on exchange rates and bank charges need to be directed to the bank or institution that issued your card or payment instrument.
Any transaction should be successful at our end and the same shall be treated as amount received. Else you are required to process the payment once again.
All orders are acknowledged at current pricing. We will bill at price in effect at the time of receipt of money and raising of an invoice. Some products which are listed on the web stores such as fresh fruits and vegetables are products where prices change on a daily basis. You will be billed the prices prevalent during the invoicing of the products. However, for the products such as fresh fruits and vegetables, differential amount due to differential weight shall be adjusted in the customer invoice copy on delivery. Our products are liable for taxes, as applicable in India.
4. Out of stock Situation
Our endeavour is to ensure that all products listed on the site are available in stock for despatch to the buyer. However in case this in not available for any reason, we will contact you and suggest an alternative product/Brand ,which you can buy or cancel the order based on your convenience.
When you use Ezee2kart (B.N Enterprises) Marketplace Service or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically.
We will communicate with you electronically in a variety of ways, such as by e-mail, text, in-app push notices or by posting e-mail messages or communications on the website or through the other Ezee2kart (B.N Enterprises) Services, such as our Message Centre.
6. Order Cancellation
You as a customer can cancel your order at certain cut off time like your order before its packed. You can call our customer service also to cancel your order before its packed. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.
7. Return & Refunds.
- The refund or exchange shall be subject to inspection and in case it is not approved, then no refund & exchange shall be initiated.
- The Product must be unused and in the same condition that you received it. It must also be in the original packaging.
- The credit note issued if any, cannot be exchanged or extended beyond the validity mentioned on it. The Refund amount will be credited in your wallet.
- We may change our Return & Exchange policy from time to time.
- The above policy is valid on all products except Frozen Items, Eggs, Gift cards, alcoholic beverages and perishable items having shelf life of less than 2 days.
8. Agree & Confirm
Incase of non-delivery on account of a mistake by you (i.e. wrong name or address or any other wrong information), any extra cost incurred by us for redelivery shall be claimed from you.
- You will provide authentic and true information in all instances where such information is requested of you. Ezee2kart (B.N Enterprises) reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), it has the right in its sole discretion to reject the registration and debar you from using the Services and / or other affiliated websites without prior intimation whatsoever.
- That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site.
- That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.
- That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.
9. Misusing the site
- Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
- Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
- Gaining unauthorized access to other computer systems.
- Interfering with any other person's use or enjoyment of the Site.
- Breaching any applicable laws;
- Interfering or disrupting networks or web sites connected to the Site.
- Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
10. Product Images & Colours
We have made every effort to display the colours of our products that appear on the website or app as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate in website or app.
11. Rights to Modify
Ezee2kart (B.N Enterprises) may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.
12. Governing Law & Jurisdiction
This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Chennai shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Ezee2kart (B.N Enterprises) and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Chennai. The High Court of judicature at Chennai alone shall have the jurisdiction and the Laws of India shall apply.
The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Ezee2kart (B.N Enterprises) its affiliates, its partners or its suppliers. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, the "Contents") are intended solely for personal, non-commercial use
The Contents and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited.
User Agreement is effective unless and until terminated by either you or Ezee2kart (B.N Enterprises). You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. Ezee2kart (B.N Enterprises) may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to Ezee2kart (B.N Enterprises).
We as a Retailer shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time". Thank you for visiting Ezee2kart (B.N Enterprises).